BarTender Cloud 12.3 – Release Notes

BarTender Cloud 12.2 – Release Notes

May 2026

BarTender Cloud® v12.2 delivers targeted enhancements that support more precise control over label printing and increased reliability in dynamic printing environments. This release continues our focus on helping organizations maintain operational efficiency while adapting to evolving printing needs.

Regional Rollout Schedule

The release will be deployed in phases according to the following schedule:

• APAC: Wednesday, May 27, 2026 , 10:30 PDT (Thursday, May 28, 2026 , 01:30 SGT)
• EU: Wednesday, May 27, 2026 , 16:30 PDT (Thursday, May 28, 2026 , 01:30 CET)
• Americas: Thursday, May 28, 2026 , 19:00 PDT (Thursday, May 28, 2026 , 22:00 EDT)

Notes

• BarTender Cloud documentation (online help and technical documents) are only available in English. In addition, the Intelligent Forms and Designer Online features are only available in English, German, French, and Spanish at this time. Additional languages will be added in a later release.
• After April 8, only TLS 1.2 or higher will be supported for Print Gateway. This affects Print Gateway versions 91 or higher with the PreSignedUrL feature enabled. If you are using PreSignedURL on older Windows systems, background downloads may fail. It is highly recommended to upgrade your Windows OS or enable TLS 1.2.

What’s New

• Multi-Page Forms in Intelligent Form Builder: Break down complex forms into easy-to-use, manageable sections with Intelligent Form Builder's new multi-page feature.
• History Retention UI Updated: The options available in the History Retention Policy section of the Print Settings page are now determined by tier. In addition, custom date ranges are available for viewing history information, and temporary system files are automatically cleaned up to keep storage usage stable.
• Print Control Actions in the Actions API: Nine new actions for controlling the print queue have been added to the available actions for the Actions API.

Minor Fixes

This release includes a series of refinements that contribute to overall platform reliability and consistency:

• When setting up BarTender Print Connector for Dynamics 365 Business Central in a browser set to display in German, the setup no longer stalls when Test Connection is clicked.
• Printing a full-page size label whose data entry option is set to Every Copy now prints the correct form for each label, rather than repeating the initial form entry for every label.
• The Usage page now displays monthly print data earlier than July 2025 in the Printed Items view, and displays the correct dates in the Monthly Details view.
• When uploading or downloading a label that contains a table object with a VB script tied to it, the script is no longer reset to the default values but instead retains the changes made.
• When printing a label containing a conditionally printed object, the object now prints correctly on the label when the print is initiated from Print Preview.
• In the Test Credentials section of the API Keys page, the notice now correctly indicates that the access token is valid for 10 days.
• When joining an Excel database with another database (for example, a text database) using an inner join, the join is now made successfully and no error message displays.
• In Online Designer, using Ctrrl+[ or Ctrl+] to rotate the label and change its orientation now results in the new orientation being saved with the file and displayed when the file is closed and opened again.
• The Printers page (Administration > Printers) now displays printer information correctly. Previously, printers were entirely missing or displayed incomplete information.
• Email notifications for workflow states and transitions are now sent correctly rather than simply resending the initial state or transition status.

BarTender Cloud 12.1 – Release Notes

March 2026

BarTender Cloud® v12.1 delivers targeted enhancements that support more precise control over label printing and increased reliability in dynamic printing environments. This release continues our focus on helping organizations maintain operational efficiency while adapting to evolving printing needs.

Regional Rollout Schedule

The release will be deployed in phases according to the following schedule:

• APAC: Wed, Apr 8, 2026, 09:30 PDT (Thurs, Apr 9, 2026, 01:30 SGT)
• EU: Wed, Apr 8, 2026, 15:30 PDT (Thurs, Apr 9, 2026, 01:30 CET)
• Americas: Thurs, Apr 9, 2026, 18:00 PDT (Thurs, Apr 9, 2026, 21:00 EDT)

Notes

• BarTender Cloud documentation (online help and technical documents) are only available in English. In addition, the Intelligent Forms and Designer Online features are only available in English, German, French, and Spanish at this time. Additional languages will be added in a later release.
• After April 8, only TLS 1.2 or higher will be supported for Print Gateways. If you are using PreSignedURL on older Windows systems, background downloads may fail. Please upgrade your Windows OS or enable TLS 1.2.

What’s New

• New Features for Intelligent Forms: New features have been added to the Intelligent Forms Builder, enhancing Seagull's easy-to-use forms designer. These include:
  • Add images to the Intelligent Form. These images display on the form, but are not printed with the label.
  • Preview mobile, tablet, and desktop forms
  • Allow Label Launcher feature on by default
  • All components visible by default

Minor Fixes

This release includes a series of refinements that contribute to overall platform reliability and consistency:

• When a Search and Replace Transform is configured for any data source in a Table Object that pulls data from a database, The transform's settings are now saved rather than reverting to the default setting.
• When a BarTender template pulls data from an Amazon RDS MySQL database and an Excel Online database file is connection with an Inner Join condition, clicking on the template to print or preview it in Print Console now creates the print job.
• REST API print jobs that do not complete and where the printer names contain a + (plus) character, no longer appear as Preparing or Cancelled in Print History.

BarTender Cloud 12.0 – Release Notes

February 2026

BarTender Cloud® v12.0 delivers targeted enhancements that support more precise control over label printing and increased reliability in dynamic printing environments. This release continues our focus on helping organizations maintain operational efficiency while adapting to evolving printing needs.

Regional Rollout Schedule

The release will be deployed in phases according to the following schedule:

• APAC: Thursday, Feb 19, 2026 , 09:30 PDT (Friday, Feb 20, 01:30 SGT)
• EU: Thursday, Feb 19, 2026 , 15:30 PDT (Friday, Feb 20, 00:30 CET)
• Americas: Friday, Feb 20, 2026 , 18:00 PDT (Friday, Feb 20, 21:00 EDT)

What’s New

• Linked Printers Access Is Now Tied to Licensing: The ability to use the Linked Printers feature is now tied to the BarTender Cloud licensing tiers. Access to the Linked Printers feature is now dependent on the user's subscription tier.
• Intelligent Forms for Automation and Enterprise Tiers: BarTender Cloud now enables Automation and Enterprise users to access the new Intelligent Forms Designer from the Librarian environment. The new forms enable you to build a simple form with basic functionality using predefined fields that can be manipulated at print time. A single form can be reused across multiple labels and printers.
• File Drop Integration to Cloud Printing: BarTender Cloud has added file drop printing, enabling users to place CSV, XML and JSON files in a designated folder and have the files automatically printed. File Drop Printing is a new companion tool that can be downloaded and run alongside BarTender Cloud. It connects directly to the cloud.
• Enterprise Tier for BarTender Cloud: BarTender Cloud now offers an Enterprise tier, ideal for large businesses in highly regulated industries.

Minor Fixes

This release includes a series of refinements that contribute to overall platform reliability and consistency:

• Print Gateway printers no longer display as Ready when offline. In addition, print jobs sent to offline Print Gateway printers using the API now log in BarTender Cloud Print History.
• When searching in the Record Picker using the search bar, the filtered records are now displayed unselected, and the Quantity column remains unset (zero) until the user manually selects the record.
• Opening an existing design in the Online Designer by clicking the Open Existing Design button the Document Design dialog, now opens the selected document in the Online Designer.

BarTender Cloud 11.11 – Release Notes

December 2025

BarTender Cloud® v11.11 delivers targeted enhancements that support more precise control over label printing and increased reliability in dynamic printing environments. This release continues our focus on helping organizations maintain operational efficiency while adapting to evolving printing needs.

Regional Rollout Schedule

The release will be deployed in phases according to the following schedule:

• EU – December 11 at 15:30 PST (Friday December 12, 01:30 CET)
• Americas – December 11 at 20:00 PST (Friday December 12, 00:00 EST)
• APAC – December 12​ at 9:30 PST (Saturday December 13, 01:30 SGT)

What’s New

• External Authentication Expanded: External authentication has been moved to the Administration > Security section of BarTender and expanded to include Entra ID and other OIDC providers.
• Multi-Table Support for Microsoft Business Connector: The Microsoft Business Central connector now pulls data from multiple tables, even if related tables have no matching rows.
• Link Directly to Eligible Printers: You can now link directly to weblink-enabled printers from the Printers page in BarTender Cloud, bypassing the Print Gateway entirely when you use these printers.

Minor Fixes

This release includes a series of refinements that contribute to overall platform reliability and consistency:

• Reprinting a label containing a multi-line text object where <CR><LF> is used to separate text no longer causes an error.
• The security settings for Export Options in native PDF now work correctly for any language set as the browser's first preferred language.
• The Protected Actions (e.g., edit file, add notes) specified in Export Options for native PDF are now applied when the Encryption option is enabled.
• Connecting to Azure SQL from a port other than the default no longer fails.
• After changing the company name on the Global Settings page, BarTender Cloud now updates the name on the login page.
• The Test Print function now displays a single sample label when the Test Print button is clicked, rather than the entire database.

Release Notes for BarTender Cloud 11.6

August 2025

BarTender Cloud® version 11.6 introduces new enhancements designed to improve usability, visibility, and print performance across the platform. This release also includes minor refinements to further optimize the user experience.

Regional Rollout Schedule

The release will be deployed in phases according to the following schedule:

• APAC: August 7 (08:00 PDT)
• EU: August 9 (12:00 PDT)
• Americas: August 9 (20:00 PDT)

What’s New

Enhanced RFID Field Visibility. RFID templates and fields are clearly identified in the Template Assistant, improving usability during template design and validation.

Updated Home Page. Usability and workflow improvements on the Home page support faster, more intuitive use.

Expanded Error Reporting. Error messages for the DataBaseOverride method provide more context about the errors to assist users in quickly identifying and addressing issues.

Modified Print Engine. Updates to the print engine deliver the following improvements:

• Increased reliability when recovering interrupted print jobs
• Enhanced visibility into database performance during printing
• Ability to disable PDF generation in print history for streamlined processing

Minor Fixes

This release includes refinements that contribute to overall platform reliability and consistency:

• The serialized data source is no longer removed from a template once it has been successfully previewed and printed.

Release Notes for the BarTender Cloud 11.5 Release

Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.

July 2025

The features and fixes will be rolled out in phases by region, according to the following schedule:

APAC: July 17 (08:00 PDT)
EU: July 19 (12:00 PDT)
Americas: July 19 (20:00 PDT)

New Features

Usage Page Updated. The Usage page in the Administration section of BarTender Cloud has been modified to contain more specific information. The new page includes up-to-date information on the user's printing and storage activities, as well as what the limits of the user's subscription are.

Print Engine Modified. BarTender's print engine has been modified so that the administrator can control whether the print history can be saved without generating PDFs. Overall printing performance has also been increased. Users should notice smoother printing experience.

Install Print Gateway on Multiple Computers Simultaneously. BarTender Cloud Administrators can now use the BarTender Cloud REST API to install the Print Gateway service on multiple computers simultaneously.

Amazon Transparency Labeling. Seagull now enables users to print Amazon Transparency labels in BarTender Cloud with the early release of the Amazon Transparency Labeling add-on. At present, the add-on availability is limited, but will get a wider release later this year. Users interested in enrolling in the early access program for Amazon Transparency should contact their sales representative.

Minor Fixes

• Updated BarTender Cloud Designer so a user who has a template locked and requests to update that same document does not receive an error but instead updates the template.
• Using the BarTender Cloud Security REST API to access the following endpoints no longer returns a 404 Not Found error: Get Information About 2FA Support (User), Get a List of Roles (Roles), Create a Group (Group), Delete a Group (Group), and Get All Groups (Groups).

Release Notes for the BarTender Cloud 11.4 Release

Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.

June 2025

The features and fixes will be rolled out in phases by region, according to the following schedule:

APAC: 6/26 (8:00 PDT)
EU: 6/28 (12:00 PDT)
Americas: 6/28 (20:00 PDT)

New Features

Print Gateway Now Updated Automatically. The Print Gateway has been modified to automatically install the latest updates, though the user can still choose to update manually if they choose. By default, Auto-Update is turned off.

Print Engine Optimized. BarTender's print engine has been modified so that the print history can now be saved without generating PDFs, you can use Microsoft's Print to PDF to generate PDF files, and overall printing performance has been increased. Users should notice smoother printing experience.

BarTender Cloud Print Portal Service Updated. The BarTender Cloud Print Portal service has been updated to run on Windows Server 2025 to keep BarTender Cloud up to date, and to ensure better availability of the service.

Minor Fixes

• Updated the BarTender Cloud Fonts page to load correctly after the font ユータカラヤ.ttf has been uploaded.
• Updated the BarTender Sign-In page so that it works correctly when using a Chrome browser in the Thai language.
• Modified the BarTender Cloud Fonts page so that custom fonts that have been uploaded are available to users without administrator credentials.
• Adjusted API printing so that when sending a print job to a Honeywell printer using the Direct Thermal print method, the printer retains that method instead of switching to Thermal Transfer mode.

Release Notes for the BarTender Cloud 11.3 Release

Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.

May 2025

The features and fixes will be rolled out in phases by region, according to the following schedule:

APAC: May 6 (10:30 PDT)
EU: May 7 (16:30 PDT)
Americas: May 8 (21:00 PDT)

New Features

New Announcement Banner System to Keep Users Informed. BarTender Cloud now includes a dismissible banner that displays on the BarTender Cloud Home page to communicate critical information. For example, the banner can be used to alert users when an updated version of BarTender Cloud is due to be released, when service down time is required and how long that will be, or anything that could disrupt workflow.

Print Engine Optimized. BarTender's print engine has been modified so that the Cloud service is now able to receive more print jobs without interruption. While these changes do not affect the user interface, users should notice smoother printing experience.

Minor Fixes

• Ensured the calculations for the Space Used graph on the Usage page are correctly reported for total usage and maximum capacity.
• Updated the Search API to pull metadata from the latest version of the target BTW file rather than pulling it from the first version of the file.
• Corrected the Spanish translation of "Test Credentials" on the API Keys page.
• Corrected the Spanish, German, and French translations of "The business rules are built-in" on the Select a Template page.
• Modified the Select Records dialog to select only those files matching the search parameters when a search is performed in the dialog.
• Enhanced the Epson CW C8000u printer driver to include support for Portrait 180 and Landscape 180 orientations.

Release Notes for the BarTender Cloud 11.2 Release

Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.

Note: Major infrastructure changes require service downtime of up to one hour. This will be frequent in early 2025 as Seagull stabilizes and scales the Cloud platform.

March/April 2025

The features and fixes will be rolled out in phases by region, according to the following schedule:

APAC: March 25 (10:30 PDT)
EU: April 2 (16:30 PDT)
Americas: April 3 (21:00 PDT)

New Features

Enhanced Notifications for Expiring Subscription. BarTender Cloud’s notifications for expiring subscriptions have been enhanced to facilitate subscription renewal and minimize the chance of downtime due to a subscription lapse. Notifications now display 60 days prior to the expiration of a subscription, and a warning displays after a subscription has expired but before the ability to print from BarTender Cloud is blocked (in 30 days) or user data is deleted (in 90 days).

Printers Now Grouped in the Printer Dropdown. BarTender Cloud now groups your printers in the Printer dropdown on the Print page. Printers are sorted into one of four categories to make it easier to locate the printer you want. A user can choose a favorite printer to appear at the top of the list and an administrator can choose a default printer for the organization, which appears at the top of the Printer list if a user doesn’t select a default.

Print Gateway Settings Page Updated. The Add New Print Server and Access Token buttons have been repositioned on the Print Gateway Settings page and Add New Print Server renamed. In addition, the User Access Token dialog has been modified so you can no longer paste a new access token into the dialog. You can still, however, copy the existing access token. Seagull recommends that you update the Print Gateway service to use the new Print Gateway Settings page.

External Authentication Expanded. BarTender Cloud's external authentication feature has been expanded to enable administrators to authenticate users with PingID instead of using BarTender Cloud’s own authenticator.

Get a Document’s Data Source Information. Using the Actions API, you can now see all the database fields used in a BarTender document by using the BTXML GetFormatProperties tag. The GetFormatProperties tag returns all database fields (text data, Excel, or database) used in a document.

Updated Features

Google Sheets Re-Integrated. When working in the Designer, you can now connect your document to a Google Sheets database. Because of security policy changes made by Google, the connection with Google Sheets was temporarily interrupted.

Language Display in iOS Updated. Standardized the language display in the iOS BarTender app for Simplified Chinese when using Singapore region settings.

Bug Fixes

• Fixed an issue when using a custom font with the extension .ttf or .otf in a document and printing it using Bartender Cloud, the custom font did not appear in the printed output and was replaced with a different font. The preview of the document was incorrect as well.
• Fixed an issue when editing a template in the BarTender Cloud Designer. Significant lag was sometimes experienced in the Designer, including delays when moving a mouse, selecting an object in the template, and right-clicking an item.
• Fixed an issue where using BarTender Cloud to print multiple copies of a label using a non-Seagull printer driver, print times were much longer. The problem did not occur when printing two or fewer copies, or when using a Seagull print driver.
• Fixed an issue when a BarTender template had a text object with data type Date and attempted to set a Range Checking Transform on the object to "Get first valid date from named data source," BarTender Cloud Designer stopped responding and eventually the displayed a blank screen.
• Fixed an issue where creating and modifying documents in BarTender Cloud Designer after installing the 2024.10 update became extremely slow when connected to an Excel Online database.
• Fixed an issue when importing data items using the "Connect to data > Imported Data Items" function. When documents were created in a version of BarTender Cloud prior to v2024.04, a "Data no longer matches template" error occurred.
• See Updated Feature above. BarTender and BarTender Cloud Designer were blocked from using Google Sheets. Previously authorized connections were showing unverified.
• See Updated Feature above. BarTender and BarTender Cloud Designer recieved a "Google hasn't verified this app" error when attempting to connect with Google Sheets.

Release Notes for the BarTender Cloud 11.0 Release

Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.

Note: Major infrastructure changes require service downtime of up to one hour. This will be frequent in early 2025 as Seagull stabilizes and scales the Cloud platform.

February 2025

The features and fixes will be rolled out in phases by region, according to the following schedule:

APAC: February 11 (09:30 PST)
EU: February 12 (15:30 PST)
Americas: February 13 (20:00 PST)

New Features

Automatic Token Refresh for Print Gateway. When you install the Print Gateway, the Print Gateway Token is automatically created. This token enables you to send and receive information through the Print Gateway. BarTender Cloud now automatically refreshes the token when needed so you no longer have to refresh it manually.

In order to activate the new automatic token refresh, you must reinstall the Print Gateway after upgrading BarTender Cloud. If you don't, you will need to continue manually refreshing the token.

For more specific information on the Print Gateway Service, see Installing and Using the Print Gateway in the Technical Document section of the BarTender Resource Library.

Infrastructure Scaling Improvements. Additional infrastructure scaling improvements have been made to BarTender Cloud to improve caching, data storage, health-status monitoring, etc.

Bug Fixes

• Fixed an issue in BarTender Cloud when using a BarTender document with a Number Input Box control (e.g., Copies, Serials) on the Data Entry Form there was always a digit in that control that needed to be removed before entering a value in the Number Input Box control when it should have been blank.
• Fixed an issue in BarTender Cloud where uninstalling the BarTender Cloud Print Gateway service did not remove remote printers from the printer list in the BarTender Cloud Print Console.
• Fixed an issue in BarTender Cloud where the Print Gateway was failing to release memory when it was installed along with third-party printers.
• Fixed an issue in BarTender Cloud where clicking the barcode button in the BarTender Cloud Designer while the browser was set to Portuguese (Portugal) caused an error that prevented adding a barcode to the document.
• Fixed an issue in BarTender Cloud where the SpGetDBVersion query was being run excessively, contributing to SQL server slowdowns and crashes.
• Fixed an issue in BarTender Cloud when attempting to print a document which had a Record Picker data entry form, where all records on the page were already selected when the data entry form displayed, regardless of the Queried Records selection in the Print dialog.
• Fixed an issue in BarTender Cloud when accessing the Print dialog from the Print Console, not all printers were displaying in the Printer drop-down.

December 2024 Update Fixes

These fixes will be rolled out December 19 and 20.

Note: This release does not require you to update your API access token.

Bug Fixes

• Fixed an issue in BarTender Cloud with Record Picker/Select Records where if the document being searched was linked to an Azure SQL database that had a blank line in any record, no records were returned. In addition, all records were being selected in the Select Records dialog no matter the setting selected.
• Fixed an issue in BarTender Cloud when a BarTender template was using a table object with an embedded database, the template would take too long to print.
• Fixed an issue in BarTender Cloud with user password reset and deactivation.

December 2024 Update

The features and fixes will be rolled out in phases by region, according to the following schedule:

• Asia/Pacific: December 11, 2024
• Europe/Middle East/Africa: December 12, 2024
• Americas: December 14, 2024

You will receive an email message one day before the release date in your region.

New Features

• Improved user interface. BarTender Cloud has a new, simplified global navigation system that makes it easier to access all of BarTender Cloud from any location inside the application. Changes include:
  • New color and logo.
  • New BarTender Cloud menu from which you can access all part of BarTender Cloud for which you have the necessary permissions.
  • New Profile menu enabling you to go to the My Profile page.
  • Enhanced breadcrumbs.
• Spaces. BarTender Cloud uses spaces (i.e., repositories) to organize files, apply published workflows, and create additional storage options to better manage content for specific users and teams. 
• Workflows. The new Workflow Designer enbles you to accelerate your label design, QA, and approval process, saving time and manpower. A workflow is a series of steps that define the life cycle of a BarTender Cloud document or other file. It defines the states and transitions of the process. BarTender Cloud includes three workflow templates to help you build the workflows you need.
• The Manage Files view is now called Librarian. In addition to the name change to better align BarTender Cloud with BarTender on-prem, Librarian also give you the ability to upload the following non-cloud-based databases: Excel files, CSV files, TXT files, XML files, and JSON files.
• New Home page. BarTender Cloud now includes a Home page you can use to quickly access several BarTender Cloud features, as well as get an overview of your organization's print activity. When you log into BarTender Cloud, you are automatically taken to this page.
• User uploaded fonts (Font Manager). Use the new BarTender Cloud Fonts page to upload and manage custom TrueType fonts (.ttf) and OpenType fonts (.otf). You can use these fonts with your .btw files and documents created or edited with the Online Designer.
• Print-Time Overrides. Administrators can now enable users to change some default print settings for select printers at the time they print a document.
• Designer Improvements. BarTender Cloud now enables you to have multiple documents open in the Designer simultaneously, giving you the ability to work on more than one document at a time. You can also upload images and databases to the Librarian then link to those images and databases in the Online Designer.
• Print-Time Record Selection Improvements. The Select Records dialog has been re-designed so that it loads and selects database records for large data sets faster than before. The dialog also presents records in a paginated table format that enables you to select which page of records you want to work with and define how many records appear on each page.
• New API URLs and new print history endpoints. The four existing Printers URLs have been changed and there are now four new URLs. The original endpoints are still active and available and there should be no disruption with existing API calls. In addition, three new Print History endpoints have been added to the BarTender Cloud REST API, enabling you to retrieve print history information through the API.

Bug Fixes

• Fixed an issue in BarTender Cloud where the thumbnail image for a label was blank after rolling back to a previous revision of a label until the page was refreshed.
• Fixed an issue in BarTender Cloud where image thumbnails were not displayed correctly when using Google Chrome. The thumbnails now display correctly on the Librarian and Printer Console pages with the latest Chrome version, 128.0.6613.120.
• Fixed an issue in BarTender Cloud where adding a barcode in BarTender Cloud Designer failed if using the Portuguese (Português) for Portugal language.
• Fixed an issue in BarTender Cloud when creating a new document where you could not access the Template Image option in the New Document Wizard.
• Fixed an issue in BarTender Cloud when accessing the Cloud Designer with a Firefox browser, the ability to paste text from the clipboard to the Designer was unavailable.

October 2024 Update

The features and fixes will be rolled out in phases by region, according to the following schedule:

• Asia/Pacific: October 5, 2024
• Europe/Middle East/Africa: October 12, 2024
• Americas: October 19, 2024

You will receive an email message one day before the release date in your region.

New Features

• Migrated from Auth0 to BarTender Identity Service. Auth0 will remain for a short time to allow for a smooth transition. Tokens will need to be updated for all BarTender Cloud REST API calls.
• Improved Printer Management to:
  • Enable authorized users to define a printer within a hierarchy tree.
  • Allow authorized users to view, edit, organize, and manage information and settings of one or more printers.
  • Allow authorized users to create and manage groupings of printers using either static or dynamic groupings.
  • Allow administrators to manage printer access for appropriate staff members (e.g. Print Operators).
  • Provide tools for users to quickly access printers or groups of printers and manage their print queues.
• Improved VBScript functionality for BarTender Cloud so that BarTender Designer sample templates such as the Allergen template are now compatible with BarTender Cloud.
• Added the option to download print history to a file.
• Added the following new data captures to Print History:
  • Number of items printed within a selected period.
  • Number of printed items that generated a warning.
  • Number of printed items that generated an error.
  • Average number of printed items per day, based on a period of time.
• Added the ability to reprint individual items in Print History.
• Added BarTender Cloud MySQL connections for Azure DB and Amazon RDS.
• Added the following to the Template Assistant:
  • Improved grid and data entry experience.
  • Improved import options.
  • Simplified CSV import process.
  • Improved data preview experience.
• Added a centralized user interface to manage all printers.

Bug Fixes

• Fixed an issue where documents are always set to modified if connecting and disconnecting a text database, which caused documents to constantly save even when no changes were made.
• Fixed an issue that caused the incorrect number of labels to print on HP and PDF printers when using a predefined printer stock with multiple labels per page.
• Fixed an issue when uploading and deleting the same BarTender document multiple times yielded file upload errors.
• Fixed an issue that may cause a serial number to duplicate when two users simultaneously printed.
• Fixed an issue in the BarTender Cloud REST API when creating a new user that caused the PhoneNumber string to always return null.
• Fixed an issue where an API Access setting was incorrectly shown to BarTender Cloud Essentials users.
• Fixed an issue in the BarTender Cloud REST API that may cause printed files to be locked when they are generated without an extension using the PrintToFileFileName parameter.
• Fixed an issue that caused the color of a folder to change when it was renamed.
• Fixed an issue to make text more legible for selected row objects.
• Fixed an issue where users with top-level domain names longer than 4 characters (such as .group) could not be created.
• Fixed an issue where using custom SQL statements with a connected cloud database would yield incorrect error messages.
• Fixed an issue where the size of the Dropdown Record Picker did not adhere to the size settings set within its properties.
• Fixed an issue that caused the text "two-factor authentication" to not be translated.
• Fixed an issue that caused some labels to not print for large print jobs when using the BarTender Cloud REST API.
• Fixed an issue where security option reverted to its previous state after saving and leaving the page.
• Fixed an issue where print jobs take longer than 90 seconds and return a generic error 'Print job failed due to an error'
• Fixed an issue where editing a document failed to update the btw when there are large number of files in the folder
• Fixed an issue where BarTender Cloud was printing multi-row documents with multiple pages
• Fixed an issue where BarTender Cloud Designer UI did not list all IP addresses required for whitelisting when connecting to Azure SQL database
• Fixed an issue where Native PDF driver prints with missing objects when printing template with embedded images with text objects on a Windows system with locale set to Asian countries

February 13, 2024 Update

Bug Fixes

• Fixed an issue where in some cases, the “Empty Trash” functionality wasn’t able to delete a file in the trash.
• Fixed an issue where Error message 3605 would appear if creating a barcode using BarTender Cloud Designer on a non-English web browser

New Features

• Added ability to upload an image to embed on a document in the BarTender Cloud Designer
• Added printer selection in the BarTender Cloud Designer

January 9, 2024 Update

New Features

• Added the Google font Monserat
• Added the Google font Public Sans
• Updated help documentation

December 13, 2023 Update

Bug Fixes

• Fixed an issue where if a label had a barcode with serialization, the serialization would be mistakenly applied to static text when printing using a ZPL printer
• Fixed an issue where when printing using a proxy, the print job may error out with the message "The print job failed due to an error. Print job was not sent to the printer."
• Fixed an issue in the BarTender Cloud Designer where clicking the Help dialog in certain ways would behave strangely

November 7, 2023 Update

New features

• Added a new BarTender Cloud Online Designer (Preview feature)

October 23, 2023 Update

New Features

• The Print Gateway now has an option to use a corporate proxy

Bug Fixes

• Fixed an issue with some HP printers where the print job would be sent to the queue but never reach the printer while the print job shows completed in the Print History

September 12, 2023 Update

New Features

• Renamed Wizard to Template Assistant when configuring a database connection.
• Added database support for SAP HANA and Oracle Cloud
• Added option to create multi-table joins when creating a label with the Template Assistant
• Added option for two-factor authentication (2FA)
• Added additional BarTender Cloud Security REST APIs for two-factor authentication
• Renamed the “Actions API Administrator” role to “API User”
• Added option to control how long BarTender Cloud keeps temp data
• The Print Status page now supports more detailed print job information if the locally installed Driver by Seagull has status monitoring
• Updated Help documentation

Bug Fixes

• Fixed an issue where the BarTender Print Gateway was causing high CPU usage when a large number of printers were installed
• Improved printing delays when a label is connected to a very large database
• Fixed an issue where serialization failed to update if printing from an account with the “Print Operator” role
• Fixed an issue where the Usage infographic would display a printed item count of 0 if the browser language was set to Thai
• Fixed an issue where custom preview images set for label thumbnails would not show properly in the BarTender Cloud UI
• Fixed an issue for Android and iOS where bookmarking the Manage Cloud Accounts page would not display in a friendly name nor would it navigate back to the correct webpage
• Fixed an issue where an account with only the Integrated Action Administration permission could not navigate with the UI and received an Unauthorized error
• Fixed an issue where template objects would shift and could not print in Landscape orientation when printing to a Dymo LabelWriter 450 printer

August 16, 2023 Update

• Fixed an issue where the Business VCard template did not use the data entry form, even when set to do so, and would only print sample data.

July 20, 2023 Update

• Added password-based authentication for the BarTender Cloud REST API

July 11, 2023 Update

• Added support for printing BarTender Documents using some Google Fonts

June 30, 2023 Update

• Updated help documentation for token endpoints

June 23, 2023 Update

Bug Fixes

• Fixed an issue that may cause large print jobs to continuously print using the BarTender Cloud REST API
• Fixed an issue that may cause the wrong orientation to be printed when not using Seagull printer drivers

April 17, 2023 Update

New Features

• Added a configurable automatic logout time. Any user who is idle for the specified amount of time will be automatically logged out of BarTender Cloud
• BarTender Cloud image sent in emails has been updated to be readable when using Dark Mode
• Added localization for 19 European and Asian languages
• Changed the name of the Template Wizard to Template Assistant
• Updated UI to better distinguish sections of the User interface and make buttons easier to locate
• Updated the BarTender Cloud API Management screen to improve usability when editing, reviewing, and deleting registered applications
• Added storage information for storage space on the Usage page
• Added Event Logs. The Event Logs now have their own page in the Manage Cloud Account section
• Template Assistant now allows for sorting and filtering databases when one is added to a document
• Some templates in the Template Assistant have multiple page sizes and styles. These options can be selected when creating a new template using the Template Assistant.
• A new Azure SQL database connection is now available

Bug Fixes

• Fixed an issue when printing with an Epson TM-C3500, the page alignment would be incorrect and an extra blank page would be printed out
• Fixed an issue where if the company name contained an apostrophe, the name does not display properly when viewing the root folder in the Template Assistant.
• Fixed an issue where uploads would fail if the file name was the same as a file in the trash folder
• Fixed an issue where the folder icons would change color when using the magnify icon and searching
• Fixed an issue in the File Manager where double clicking on uploaded non-btw and non-pdf files would lock the page with a loading progress icon that never finishes
• Fixed an issue where double-clicking a PDF file incorrectly opens the print dialog and throws an error
• Fixed an issue where the revision history of a BarTender document displayed unclear and unhelpful messages. Messages have been updated and clarified.
• Fixed an issue where print preview would appear rotated for certain printers.

March 22, 2023 Update

Bug Fixes

• Fixed an issue with the Print Gateway service where printing to local printers yielded an error when attempting to print on non-English versions of Windows.

December 9, 2022 Update

New Features

• Non-administrators can now see the support number and subscription information in the Cloud account management panel so that non-administrators can give this information when contacting Technical Support.
• Updated Help documentation.