Bartender crashes due a specific typography

Estefania Moreno Martinez

• 2021年11月02日 12:51

We have Bartender 10.1 SR4, and when we open Print Station, or we want to design a label, the program crashes. Doing some test we have found that the typography Solidworks GDT is the culprit.

I don't understand why a font would do such thing. Are you familiar with anything similar that has happened before?

 

Thank you.

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• 

  Xabier Clemente

  版主

  ★ BarTender Hero ★

  • 2021年11月05日 09:52

  Hello Estefania,
  
  Thank you for reaching us via our Community Forums.
  
  Could you tell us how did you reach the conclusion Solidworks GDT was the culprit in this instance? If you uninstall this font from the machine, does BarTender work as expected?
  
  Also, could you tell us what Windows Operating System are you using with BarTender 10.1 SR4?
  
  I've installed the font and tried to use it on my machine and it seems to be working just fine (no crashing):
  
  
  
  Thank you in advance.

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  Estefania Moreno Martinez

  ★ BarTender Hero ★

  • 2021年11月08日 07:39

  Hello Xabier, thank you for your message.

   

  Yes, if we uninstall the font from the machine, Bartender work as expected. We use Windows 10 21H1. We have tried with Bartender 2016 R9 (maybe this is the version you have tried), and with this version there is not a problem with the typography, only with Bartender 10.1 SR4.

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