Frequent issue when opening file and editing
Hi all, I've run into a problem that occurs everyday pretty much throughout the whole time I am using the software. When I open a file to make an edit and then print, and then open another file to edit, and then print, the program basically glitches out. Sometimes it stays open with things disappearing with every extra click i make, and If i make any saves while this is happening, it saves the removals that the software is doing on its own.
I have to close and reopen the program after opening and editing each file. If i don't, the next file I choose to open and edit, when it opens, most of the data has either disappeared from the label entirely, or it squishes it all to one spot on the label. and then things start disappearing from the screen and causes my desktop icons to black out once I close the software. Sometimes when I try to close the program, a pop up(asking me to save my progress) appears, but the pop up itself is stretched vertically across the screen with the “yes” and “no” and “cancel” options and the “X” box are stretched so far down/up past the viewable screen that I can't even close that pop up, and have to resort to ending the task manually. Even when I attempt this, all the tasks titles that are running have disappeared, but luckily the programs logos still show, so I am able to see where Bartender is to be able to end task it.
The PC i use the software on is basically used solely for Bartender with the exception of sending emails, answering work messages and using the browser for reasons like I'm using it for now. The PC specs are all compliant with what the software needs and it is updated frequently. My only thought is that when the software was installed on the PC, something went wrong, but I want to avoid doing a reinstall before weighing any other possibilities because I am almost always running print jobs throughout my day.
Has anyone run into this problem?
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Not seen this before but I would certainly look at running a repair on the BarTender install to see if that fixes the issues.
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Sorry for long delay. I tried many things (new installs, repairing installs,etc) and the issue still occurs.
My workaround for the last year has essentially been: Save after every step, and force close as soon as the issue occurs.
When i am creating/copying multiple files, I pretty much have to force close re-open after every single file is created, and hope to the printing gods that I did save my progress after the last change. Its very frustrating. Sometimes I even have to reboot the entire PC because the program won't open properly afterwards. Maybe I need to wait longer after closing and reopening. I'm also wondering if its an internal PC / Graphics card issue on my end
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