BarTender error #1402

Guilherme Valentin

• 2025年03月11日 14:24

Hello,

I am having the error #1402 in my computer with BarTender activated. The error message says: "BarTender could not connect to the license server that contains the license. The license was last seen in the server 'CUMPEALM02' ...".

CUMPEALM02, is the current computer where the license was reactivated and was working normally until this message appeared when printing.

We also did a reset in the license back some days ago and the problem was solved, until yesterday.

Does someone know how to solve this problem without resetting the license eery time this error happens?

0

• 

  Roy Burgess

  ★ BarTender Hero ★

  • 2025年03月14日 10:07

  Looks like it cannot see the license hosted on CUMPEALM02 machine

  Is the software working on that computer ok?

  Are both computers connected to the same network?

  Double check Bartender services is running on the pc found via the services app...

   

  

  0
• 

  Peter Thane

  ★ BarTender Hero ★

  • 2025年03月17日 09:25
  • 編輯於

  Also in Administration Console > Licencing, on the PC/Server that holds the licence, check that the Server Access is set to Everyone and Everywhere

  -1

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