Unable To Connect To Printer Datamax E Class Mark Iii 4204B

Hi,

I am running on Windows 7, Installing driver for Datamax E Class Mark III 4204B.

1) Printer connected via USB and using the DriverWizard.exe Installed the printer driver successfully.

2) In the Devices and Printers > Printer Properties > Ports > set as USB001 - Virtual printer port. (I can even triggered a test print successfully)

3) In the NETira Configuration Tool, selected as USB_Virtual_Com and the com port selected as COM3 (Also shown in the Device Manager).

4) When I click Query Printer, I am unable to communicate with the printer.

Did I miss anything here to bind the USB to the COM port?

Thanks

BarTender Support Center