Jobs not being sent to printer + Bartender crashing

Alato Di Martino

• 2022年02月09日 12:30

Dear,

We have added a 'new' printer with a job to use for Bartender. We are actually using the same printer model, the same driver and the same job as we already had setup for another computer, but for some reason this file isn't being sent to the printer. Even worse, when we try to process the job, Bartender is crashing completely and we have to restart all the services for all the other jobs to work again. Could we please get some support with this matter? I have added an error log in attachment.

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  Peter Thane

  ★ BarTender Hero ★

  • 2022年02月10日 00:37

  I would go back a couple of steps and confirm you can print to it directly from the driver first and if so then directly from BarTender. 

  It looks to me that the system is not recognising the printer name details etc. 

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