Database Connection Setup Window Won't Open

José Graça

• 2026年05月12日 09:38

When I click the button to open the Database Connection Configuration, nothing happens, it seems like something opens (without any window appearing) and it only allows me to interact with Bartender if I press the ESC key. If I create a new label, it doesn't work either. In other words, it doesn't work with any existing template I have, or with a new label.

I also tried this but it didn't change the behavior:

"You could try to close BarTender, open the Windows registry key ("Start > Run" then type regedit) and now remove the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Seagull Scientific
HKEY_CURRENT_USER\Software\Seagull Scientific
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Seagull Scientific (for 64 bit)

Another suggestion would be to open the Windows control panel, add to the "Add / Remove Programs" dialog, and choose to repair the BT installation (or remove and reinstall BT completely)."

Any suggestions?

0

• 

  Peter Thane

  ★ BarTender Hero ★

  • 2026年06月15日 09:35

  I would try the repair option and see what that does.

  It could be your database is corrupt, can you link BarTender to any other database or type>

  0
• 

  José Graça

  ★ BarTender Hero ★

  • 2026年06月20日 21:22

  Hi, 

  I've already tried the repair and it doesn't work either.

  No, I can't connect to another database. This happens as soon as I click the button to connect the document to a database.

   

  0

请先登录再写评论。