Printer Ejecting Labels Indefinitely After Printing
Hello to all!
I am installing a Argox OS-214plus PPLA.
I just install the drivers with no errors, turn the printer on, and the two lights became on.
In the printer properties, I set the page height to 7cm.
When I send a print test by the printer propertis, the test label is printed correctly, but after the printing continues to eject blank labels indefinitely, until I turn off the printer.
I tried to remove the printer icon and reinstall but the error was the same.
Is this already happened to someone?
Thanks in advance!
Ricardo Bianchin
This is the version info (in portugese)
Impressora: Argox OS-214 plus PPLA (Copiar 1)
Porta: USB001
Produto: Argox PPLA Driver
Versão: 7.4
Destino da compilação: Win32
Data da compilação: 9/24/2015, 5:37 PM
Copyright (c) 1998-2015 Seagull Scientific, Inc.
Versão do Windows: Windows 7 - Build 7600
Windows Edition: Professional
Diretório do Windows: C:\Windows
Diretório do sistema: C:\Windows\system32
Computador
Fornecedor da CPU: GenuineIntel
Identificador de CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz
Arquitetura de CPU: x86
Nível de CPU: 15
Revisão de CPU: 0605
Número de processadores: 2
RAM: 2 GB
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Sounds like you might have a printer sensor calibration issue. Check that the sensors are functioning correctly so that you're able to feed one label at a time when pressing the feed button on the printer. Check print settings in the driver match the media in use, and the same goes for the page setup in BarTender. The following video should help:
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