How to change printer？

Zhang Wei

• 2024年01月03日 05:52

I bought BarTender 2019 with one printer license two years ago. Lately, the printer has been showing signs of breaking down and I want to replace it. But I can't seem to find a way to release the printer. Do I have to wait for 7 days before I can use the new printer? This is a major issue as our production tasks cannot afford to stop using the printer for 7 days. I am struggling to find a solution to this problem. The codesoft software we use doesn't have this problem.

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  Harald Müller

  ★ BarTender Hero ★

  • 2024年01月06日 09:42

  You must contact support directly, mentioning the license number. The printer will then be deleted and you can use a new one immediately without having to wait 7 days.

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