Hard Drive Failure

Chris Stopa

• 2022年02月15日 17:19

Hello,

The computer we had Bartender installed on suffered a complete hard drive failure. Out IT team was unable to recover any of the information on the drive. I am hoping someone can assist me. Attempting to get any support from the bartender Support requires the support number from Bartender that we unfortunately no longer have access to. 

Our IT team has changed personnel several times since the original installation of Bartender on this computer so I do not have any additional info unfortunately.

If anyone has any suggestions on how I might recover our account information it would be greatly appreciated.

 

Thanks 

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• 

  Xabier Clemente

  モデレータ

  ★ BarTender Hero ★

  • 2022年02月16日 08:32

  Hello Chris,
  
  Thank you for reaching us via our Community Forums.
  
  Issues related to BarTender Licensing and Activations such as these will need to go through our regular support channels, as we won't be able to provide you with any Product Key Codes on an open forum.
  
  In order to access support, go to our Get Support page and navigate to the Web-Form tab, then click on it and fill in the questionnaire. Once filled in click on "Send", one of our Support Engineers will reach you ASAP.
  
  Let us know how it went!

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