Unable to print aphostropes

Heather Haley

• 2026年09月30日 19:11

My team is using BarTender 11.11.0 Automation edition to print from a hazardous materials application (Hazox).

Most labels work fine, but those with apostrophes in the chemical name do not. Interestingly, printing a label with an apostrophe also breaks all subsequent label printing. 

Test 1: 156783C Agar label job completes as expected. Physical label prints correctly and Hazox dashboard has an actionable link.

Test 2: 847111 Benedict’s label job completes as expected. No physical label prints, and Hazox dashboard link is not actionable.

Test 3: 156783C Agar label job completes for legacy printer. Physical label prints without anything in the product name fild.

Has anyone experienced a similar phenomenon of breaking labels on subsequent print runs after a failure?

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  Peter Thane

  ★ BarTender Hero ★

  • 2026年10月08日 11:35

  I am guessing you are using a database connection and I would suggest you look at the setup as it could be the apostrophe is being picked up as the data terminator for the field in the database

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