Printing on C3500 Printer

Fletcher Norwood

• 2019年08月11日 14:30

I keep getting a Media Form Error on my TM-3500 printer. I have to go restart the printer set it back to the roll media and update the config for the printer. Turn the printer off and back on, then add the paper.

I've done this hundreds of times. Very frustrated! 

It seems every time I create a new file I have to go thru this process until it works.

Can anyone help, what am I doing wrong?

PS this doesn't happen with other software, ie Photoshop!

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  Peter Thane

  ★ BarTender Hero ★

  • 2019年08月13日 00:00

  Have you followed the Epson Quick Printing Guide for BarTender and made sure you have set the printer up correctly for the labels being used? I seem to recall coming across the exact same issue on a customer's site previously where they had failed to do this. 

  https://download.epson-biz.com/modules/colorworks/index.php?page=single_doc&cid=148&pcat=1&pid=160

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