Failed to Connect to Database - Error 0x800A0E7A

Scott Radandt

• 2018年01月19日 21:01

I'm using Bartender Automation 10.1 SR4.

I replaced a Windows Vista PC with a newer Win 10 PC.  Same labels, same setup, but every labels gives an error:

     "Failed to Connect to Database - Unknown Error 0x800A0E7A"

My labels connect to a MS Access database table.  I can get the label to work again if I delete the connection and recreate it.

I have about 50 labels and this will take several hours to fix every one.  Is there any way to fix this without editing every label?

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  Shotaro Ito

  ★ BarTender Hero ★

  • 2018年01月25日 04:59

  If you haven't install Access Database Engine 2010, installing that might helps.

  See https://support.seagullscientific.com/hc/en-us/articles/217162148-Troubleshooting-Excel-and-BarTender

   

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  Zane Tindle

  ★ BarTender Hero ★

  • 2020年03月26日 20:37

  im having that same problem on three different computers 

  please help. ive tried that database engine 

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  Peter Thane

  ★ BarTender Hero ★

  • 2020年03月27日 00:01

  Not sure what version of BarTender you are trying to use, but you need to make sure your version of Office (and MDAC) matches that of BarTender. Even though your PC maybe a 64 bit machine and so you have installed the 64 bit of BarTender, if your Office is only 32 bit then you will have connection problems

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  Zane Tindle

  ★ BarTender Hero ★

  • 2020年03月27日 13:03

  We are using 8.0 & 8.01. 

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  Peter Thane

  ★ BarTender Hero ★

  • 2020年03月27日 13:45

  What version of Windows? 

  V8.01 is not compatible with anything after Windows Vista and the same for version 8.0 but onky for the 32 bit Vista operating system. 

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  Shotaro Ito

  ★ BarTender Hero ★

  • 2020年03月30日 00:23

  Try uninstall Access Database Engine, then install 32bit Access database engine with command option /passive as below

  https://social.msdn.microsoft.com/Forums/office/en-US/57aee87f-a2e0-4804-a452-7c69f1d32957/how-i-can-install-access-database-engine-without-uninstalling-microsoft-office?forum=exceldev

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