Print Station Non-Responsive

Legacy Poster

• 2015年05月28日 15:27

Hello all,

   I have an issue where Print Station becomes un-responsive when trying to do a print preview or print a label. I am on 10.1 SR4 and this is only happening on one PC. The other PC that we use BarTender on works fine so I don't think it is an issue with my template. When I try to do an uninstall of print station to reinstall it, it tells me that I am missing the Data1.cab file that it tries to access. Any suggestions?

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  Levi Hargrove

  モデレータ

  ★ BarTender Hero ★

  • 2015年05月28日 15:53

  Hi there,

   

  This sounds like it was installed by a CD, or by the web download. Can I have you download the full installer, found here: http://www.seagullscientific.com/label-software/FilterTrafficByIpAddress.axd?listname=TestList&returnUrl=bartender-download.aspx&type=suite&version=10.1.

   

  Once it is downloaded, please right-click and run it as admin to install it. If you run into the same error there may be some issues in the registry. Typically issues like that would require a much more in-depth removal process, if this was the case I would recommend giving technical support a call for you region. Here is the contact information for all the offices: http://www.seagullscientific.com/label-software/technical-support.aspx. 

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