Windows Update

Noel McNally

• 2023年06月29日 16:26

After a windows 10 update about a week ago I'm having all kinds of strange issues with printing to several different Zebra printers, wrong label length being sent and retained in printer settings (only resolution was to do a factory reset on printer to clear the issue), print spooler issues, printers locking up, are you aware of any issues caused by the latest win10 update? This is occurring on several PCs. Everything has been working fine before the update!!

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  Peter Thane

  ★ BarTender Hero ★

  • 2023年06月30日 08:21

  Not come across anything this or had any similar reports from any of our customers. 

  Have you tried reinstalling the printer driver on one of the PCs with the issue to see if that resolves things? I would also suggest that you use the Seagull driver rather than the ZDesigner version that Windows will install by default.

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  Noel McNally

  ★ BarTender Hero ★

  • 2023年06月30日 10:28
  • 編集済み

  We only ever use Seagull Drivers. I have also installed the latest version of BTW and the latest drivers onto a clean PC and I am still having issues.

  My main question is are you aware of any other reports of this windows update causing problems with Seagull drivers.

  The link below details other people having problems:

  Windows 10 KB5025221 April 2023 Update causes new issues, including printer problems (windowslatest.com)

  https://www.windowslatest.com/2023/04/21/windows-10-kb5025221-april-2023-update-causes-new-issues-including-printer-problems/#:~:text=Windows%2010%20KB5025221%20April%202023%20Update%20causes%20new%20issues%2C%20including%20printer%20problems

   

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  Peter Thane

  ★ BarTender Hero ★

  • 2023年07月04日 10:19

  I will keep a look out for this and remove the update if necessary, but saying that I installed BarTender 2022 and a Zebra printer on to an upto date Windows 10 machine yesterday and had no issues. 

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