Uninstall fails with error
I cannot uninstall Bartender from a specific Windows 10 PC where it's no longer needed.
It produces error saying reinstall? which we have. When you select next it proceeds but hangs and requires restart to clear.
Version is older 2016 R3 that doesn't appear to have an uninstaller.exe as in Program Files folder as is mentioned in support FAQ.
Is there a downloadable Uninstaller that will also remove the SQL Express instance?
If not, can someone provide a manual uninstall procedure that will completely remove this program?
Thank You
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Hello Michael,
Welcome to the BarTender Community Forums.
If you are having issues uninstalling BarTender 2016 from this workstation, we would recommend downloading and using the "Program Install and Uninstall Trouble Shooter" tool from Microsoft to uninstall BarTender.
That should do the trick, if not, once the troubleshooter is finished with the uninstall; if you open the Windows Services menu, do you see any of these BarTender Services listed below?- BarTender System Service
- BarTender Integration Service
- BarTender Print Scheduler
- Seagull License Server
- Maestro
If so, we would recommend you create a backup of your system and proceed to manually stop and remove these BarTender services. Then reboot the machine twice and uninstall BarTender again with the troubleshooter.
I hope this helps, if not, please feel free to reach us again!0
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