Error In Commander Window
[Error] Commander encountered an error while trying to launch Bar Tender.
Error Code: 16.
System error code: 1326
Any help would be appreciated, my users are down until it is fixed.
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Find below a description of the system error code you're getting. Please note that this is not directly an error message from Commander, this is an operating system specific error:
Error Code 1326
System error code 1326 means "Logon failure: unknown user name or bad password." This error code may also display as "ERROR_LOGON_FAILURE" or as the value 0x52E.
I would imagine that you are running Commander as a service, and that if you've specified a particular user account for the service or BarTender command handler then it is an invalid login for this account that has caused the problem. Normally we see this if a user account has been specified, but that then the user changes the password forgetting that they use those same credentials for BarTender/Commander. You'll just need to update the login.0 -
[quote name='Ian C - Seagull Support' timestamp='1335167719' post='2289']
Find below a description of the system error code you're getting. Please note that this is not directly an error message from Commander, this is an operating system specific error:
Error Code 1326
System error code 1326 means "Logon failure: unknown user name or bad password." This error code may also display as "ERROR_LOGON_FAILURE" or as the value 0x52E.
I would imagine that you are running Commander as a service, and that if you've specified a particular user account for the service or BarTender command handler then it is an invalid login for this account that has caused the problem. Normally we see this if a user account has been specified, but that then the user changes the password forgetting that they use those same credentials for BarTender/Commander. You'll just need to update the login.
[/quote]
That was exactly it, thanks for the help.0 -
Recently we did a Service account password reset for the Windows services, Commander as well as Bartender System Service. After that the bar code label print would not work. We made sure that we changed the password in the windows services under logon tab. Also, the service account is granted logon as a service right. If we run the command in the Command prompt manually on the server, (got it from cmdoutput) the print works.
In the cmdoutput we saw below error during our reboot and Commander detector stop and start:
[Error] Commander encountered an error while trying to launch BarTender.
Operation: CreateProcessWithLogonW.
System error code: 1326.
The user name or password is incorrect.Any help is appreciated. Thank you!
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