Unable to print from Print Portal
Hello, I am having trouble printing from BarTender Print Portal. I can print from BarTender program fine and can access the Print Portal but when I try and print from my template I get the following error message...
Print Error
The print job failed due to an error.
Print Job Aborted. The record set could not be created due to the folowing:
The file 'G:\My Drive\data.csv' could not be opened, read, or accessed. Verify that the path is correct, exists, and has the correct permissions.
Details: Access to the path 'G:\My Drive\data.csv' is denied.
This happens even on the host machine. The file is stored on Google drive and I've checked permissions are ok.
Any ideas why Print Portal is being denied access?
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My guess would be a permissions issue with the account running the Print Portal (presumably the IIS_Webprint account) not having sufficient permissions to access the network location, or else there is no G drive mapped on the server running the Portal.
This may help
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Yep, that solved it. Thanks once again.
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