Error Message #1421

Samuel Morys

• October 24, 2022 09:01

I'm trying to print a number of pages to PDF (approximately 60 pages) but keep getting an error saying "You are exceeding the maximum of 2 printer(s) that are allowed by BarTender license XXXXXXXXXXX within a 7-day period". The error goes on to state that I must "...reduce the number of electronic documents created". Is there a reason that I'm being restricted to the number of pages I can print. I've not had this error when printing a larger number of pages previously.

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  Peter Thane

  ★ BarTender Hero ★

  • October 24, 2022 16:08

  What version and edition are you using? 

  Prior to R3/4 of 2022 every 2000 PDF "labels" counted as one printer on the licence. With the latest version this has changed so that (with Professional upwards) you can print to a physical printer AND up to 5000 PDF labels too for each printer on your licence.  

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  Samuel Morys

  ★ BarTender Hero ★

  • October 25, 2022 08:21

  I'm using version 11.3/184527, the R2 edition. In that case I'll upgrade to R3/4. Thank you very much.

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