deactivated licence on old computer - now cant activate the new computer
I deactivated the licence on a computer that was the licence server because I was getting a new computer, but now I can't activate the licence on 2 new computers because it's looking for the old computer as the licence server.
I have the 16 digit product key code and licence # but just can't get anything to work.
The Activation Server returned the following error.
Error: The product key code is invalid.
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Hi Adrian!
Thank you for reaching us via the BarTender Community Forums.
Issues related to BarTender Licensing and Activations such as these will need to go through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you.
In order to access support, go to our Get Support page and enter your Support Number, this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.
Let us know how it went!-1
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