Error message 3602: No items printed because zero copies were requested from the database file

Tor Sigve Taksdal

• March 15, 2022 11:37

How do I suppress this warning/error? It is extremely annoying. I am well aware that not all my templates have rules that allow them to be printed. I guess that is point with templates in the same BT document?

Please advice. Cheers Tor Sigve

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • March 15, 2022 14:09

  Hello Tor Sigve,
  
  Thank you for reaching us via the BarTender Community Forums!
  
  We would recommend reading through our article on Error Message 3602; as we reference in the article: "This error message might be a bit misleading as it has nothing to do with the print quantity or number of copies per serial number. Instead, this error message has to do with a conditional print statement on the template itself."
  
  We also have an example detailing how to bypass the error; please, take a moment to review the suggested actions and let us know if these fixed the issue.
  
  I hope this helps!

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