Issue to reinstall Bartender on a new computer
Dear support team,
I am writting you for a common client.
They actually have an Windows 7 computer with a Bartender Professional Version 11.0.8.3153.
They asked us to reinstall the software on a new computer running on Windows 10, as they do not have any installation source, I took every folder and file on the old computer to copy it on the new one.
As I had a lot of error while running it the first time (about missing DLL), I downloaded the trial version on your website to complete my installation.
Result: I do not have anymore error message, but the software won't launch, except for the trial version (At least it is what I think).
But this one ask for his licence key and sadly the client could not provide us this.
Can you provide us the source to reinstall this version ? Can we display the licence key on the computer still running Bartender ?
Kind regards,
Julien.
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If you open BarTender Designer and go to the Help>About screen, then you will be able to see the Support Number. With this number you should be able to contact your regional Seagull Tech Support team directly to get the Product Key Code.
I believe Build 3153 is BarTender 2016. If you go to Seagull's main website and click on the Downloads link you can access the 2016 installer file from the Downloads>Product Downloads>Previous BarTender Versions link.
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Dear support team,
I have a problem re-installing BarTender 2016 on the new computer, but it keeps prompting me to this “Activation Wizard Message #1037 The Activation Server returned the following error. This product Key Code is still activated on another computer. You must first deactivate on that computer before you can activate on this one. Use the Activation Wizard on the other computer in order to deactivate it.”
Action taken:
I already clean & uninstalled from the previous machine. Please help me if there is a way, like to sign out from all devices.
Thank you very much0
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