Print Station - Adjust Offsets [resolved]
I have a shared set of templates that are used at multiple workstations for printing of product ticket labels (UPC/price tickets). These workstations use different printers; one is using a Zebra 140xIII, the other a Zebra ZD-220. The templates are set to 'use printer settings' in all places where possible.
The problem that I am encountering is related to the vertical offset for the printed tickets. On the primary workstation (140xIII), everything prints as it is supposed to. On the auxilliary workstation (ZD220), the vertical offset on the tickets is incorrect.
I have tried adjusting the vertical offset in the printer itself, as well as in the drivers. Neither has any effect on the printed labels when printing through PrintStation. The vertical offset -does- work if I print using Designer and inputting the offset into the print properties there -- however the print properties are not available through PrintStation.
The question -- How can I adjust vertical offset for a specific template/printer through PrintStation? Or, alternatively, how do I get PrintStation to use the offsets as specified in the printer driver and/or printer settings?
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Hi John,
Are you using the Seagull drivers and not the ZDesigner drivers (I have seen various issues with these before with printer settings only working intermittently or not at all)?
If you configure the label correctly for the the ZD220 driver and save it, does it then print correctly from Print Station to the 220? If so what about the 140 now?
Have you tried adjusting the settings in the driver itself in Control Panel to make it the default settings of that device?
Pete
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Well, it appears that the 220 is using the ZDNet drivers. I'll check to see if I can install the Seagull drivers, and if they work any better.
I'm just taking over this project from an employee who left recently, and while I had thought they installed the Seagull drivers across the board, apparently I was mistaken in this case.
Will fix the drivers first, if possible, and update with more information/testing.
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Hi Pete;
Updating the ZT220 to use the Drivers by Seagull appears to have fixed the immediate problem of inconsistent offsets.
Your help is much appreciated. What would be the best way to mark this issue as 'resolved'?
Thanks,
John Cummens
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No worries John. Windows as default installs the ZDesigner drivers, which can be a pain
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