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3 comments

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    Peter Thane

    Sounds like you have typed in the code incorrectly. The 8 or B and 5 and S seem to be the most common ones I mix up when activating 

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  • Avatar
    Abdoul Aziz Mountari

    Hi Peter, thank you for your feedback, I have not typed the code, I have just copied and paste it. And there is no 8, B, 5 or S in the code.

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    Krista Sealey
    Moderator

    Hi Abdoul,

    The error ‘the product key code is invalid’ only ever means that it was entered incorrectly or it's simply not a valid code to activate your license. You may need to open a support ticket with Technical Services or contact our sales team to confirm you are using the correct code.

    Please reach out to us again if you have any further questions.

    Thanks,

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