Connection issue with printer and software

Danh Nguyen

• February 04, 2025 06:50

Please help us check information below and advise corresponding solutions:

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  Krista Sealey

  Moderator

  ★ BarTender Hero ★

  • February 17, 2025 02:05

  Hi Danh,

  Welcome to the BarTender community forum!

  Be sure the printer has RFID capability, you will also need to use our printer drivers to encode with RFID. Here is some documentation that may assist which includes a link to our printer driver downloads page:

  • How to Create an RFID Encoder Object

  Please feel free to reach out to us again if you have any additional questions.

  Regards,

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