RTF/HTML text formatting issue

Permanently deleted user

• August 24, 2016 04:15

Has anyone else seen that text spacing is off in Bartender 2016?  We're feeding in HTML to a text box and it's very odd looking.  Changing the point size makes certain letters better and others worse!

We confirmed that it's RTF as well.  However, the standard text box works fine with just basic text.

We opened a support case, but was curious if anyone had seen this before and/or knows how to resolve.

Thanks!

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  Jasper Wen

  Moderator

  ★ BarTender Hero ★

  • August 25, 2016 22:40

  I would make sure you are on the latest R3 version of 2016 here, it does fix various bugs from previous service releases.

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  Permanently deleted user

  ★ BarTender Hero ★

  • August 25, 2016 23:20

  Yep - We are on 2016 R3

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  Jasper Wen

  Moderator

  ★ BarTender Hero ★

  • August 26, 2016 22:10

  It looks like the previous support ticket on this issue was closed for some reason. I started a new support ticket (Ticket# 43649) for you so that someone can further assist you on this matter. Could you please attach your BarTender document (.btw) and related files that demonstrate the issue to the ticket?

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