Disappearing Label

Legacy Poster

• October 14, 2014 17:45

I have created a label with a somewhat involved VB script embedded in it.  While in the label in BarTender and I click test, the label appears to work properly, pulling all expected data from the appropriate tables.  However, when I invoke the label via a Commander interface file I get an odd result.  I can see something enter the print queue, but no label ever prints.  Any ideas?

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• 

  Shotaro Ito

  ★ BarTender Hero ★

  • October 15, 2014 07:13

  Does your VB Script require access to remote computer? In that case, you need to specify Commander Service's login account as a domain account (an account which has local admin rights and sufficient network access), or run BarTender as application from Administer > Service setup.

  When you run BarTender as application, you can show bartender from Detection menu to see what's actually happening.

  for detail, look at Commander troubleshooting.

  http://forums.seagullscientific.com/index.php?/topic/55-commander-troubleshooting/

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