Only Printing Partial Labels

Legacy Poster

• March 07, 2013 21:31

I have a user that is using bartender 9.0 and using a datamax prodigy 203dpi printer.  when she prints it only prints out partial labels.  I have made sure she is using the correct drivers for her printer.  any help would be appreciated.  Thanks

 

 

attached is a copy of what it is currently printing

 

[attachment=403:currently printing.pdf]

  

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • March 25, 2013 08:14

  I supposed it would help if you show us what is supposed to be printing, so that we may compare.

   

  I suggest that you perform a factory default reset on the printer just in case it has a glitch of some kind.  If you still have problems download the latest driver from our website, do a full removal of the currently installed driver using the Seagull DriverWizard, reboot and then install using that latest version.

   

  http://www.bartenderbarcodesoftware.com/drivers/windows-printer-drivers-download.aspx

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