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Help. Error # 3613

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3 comments

  • Avatar
    Ian Cummings
    Moderator

    I would guess the Professional version overwrote the component BTC files in the BarTender folder of My Documents.  The Profession version number might well be newer than what you have with the Ultra Lite.

    0
  • Avatar
    Legacy Poster

    Was this fixed?, I have a similar situation on Bartender Automation 10.1 SR4.

     

    Appear this error message:

     

     

    Bartender: Error Message #3613

     

    The current image object could not be loaded due to its data format being corrupted in file:

     

    C:\Users\mdmadmin\AppData\Local\Temp\BTW{4D511985-6331-421F-BDD0-5772C4A907BF}.bmp

     

     

     

    When hit "OK" appear this other error message>

     

     

    Bartender: Error Message #3609

     

    A picture object on the template has not been properly assigned a picture file.

     

    Picture Object: "Picture 13"

     

    Image Error -10: File not found

     

     

    In other times appear the same errores but diferents picture file.

     

     

    Could you help me to fix that?

     

    Thanks in advance

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  • Avatar
    Legacy Poster

    Yes it was fixed.

     

    I do not remember exactly what  I did , but I would recommend the following:

     

    1. Take backup

    2. Uninstall Bartender

    3. Manually remove folders that remain from /ProgramFiles

    4. Uninstall SQL Server ( not sure but I had two entries for SQL)

    5. Ccleaner

    6. Reboot and Reinstall

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