Paste Not Saving Bartender 9.1

Legacy Poster

• May 22, 2013 20:56

We have Bartender 9.1 (have upgraded from 7.1).  If we open a label within 9.1, edit a text field copy some text and then paste it in the same field the changes will not save.  We will click save, it looks to of saved (modified file date has updated) but if we close bartender and reopen it the changes aren't there.  We can edit it and type new text and save it with no problem, but if we paste then save the changes do not persist..  Any ideas?  Thank you.

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • May 23, 2013 13:45

  Hmmm, seems strange.

   

  Are you using the latest service release?  Even if you are, perhaps a reinstall might help.

   

  http://www.bartenderbarcodesoftware.com/label-software/fixes_91.aspx

   

  I trust that the user account in use has full access to the file/folder that is being modified?

   

  What about if you save as a new file in a different location; is the change kept in such a case?

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  Legacy Poster

  ★ BarTender Hero ★

  • May 23, 2013 20:17

  Thank you.  I reinstalled with the build you linked and that resolved our issue.  Your help is appreciated.

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