Error 3322 When I Open A New Label

Legacy Poster

• April 19, 2013 07:58

Hello, 

   i have a big problem with TEC Special Edition Bartender UltraLite 8.1.

I create a new label, after i save it.

When i try to reopen this label i see this error message:

 

Bartender: Error Message #3322

An attempt was made to accesso <Path to file> past its end.

 

The label contain only static text, i try to make an empty label and in even case i see this erro when i try to open it.

 

With a old label all works fine.

 

Thanks a lot for support.

 

Matteo

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  Matt Bynum

  ★ BarTender Hero ★

  • April 19, 2013 14:45

  Hello Matteo,

   

  Can you tell me the version of Windows we are working with ?

   

  Typically this message occurs when we are saving formats with a version of BarTender on an incompatible version of Windows.

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  Legacy Poster

  ★ BarTender Hero ★

  • April 22, 2013 15:51

  Hello, thanks to reply, i use windows xp 

   

  Thanks a lot

  Matteo

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  Matt Bynum

  ★ BarTender Hero ★

  • April 22, 2013 19:11

  Matteo,

   

  The version of BarTender is compatible with that OS, but the message is caused by a corrupt format, I would make sure we are not saving the label format in a file repository or any sort of revision control application as that can cause issues with the format, if you continue to see the issue then I would recommend a removal and reinstall of the software and printer driver.

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