Error While Printing From Print Station

Legacy Poster

• February 04, 2015 12:04

Hi @ all,

 

I'm using the Librarian connected to a MS SQL holding all files that are free for printing within the network. Therefore all files are checked in in Librarian.

 

If I do print a label from the Print Station, I'll get the following error:

 

Nr.: 0
Error
Categorie:    Miscellaneous
------------------------------------------------------

Description:

Dokument C:\Users\name\AppData\Local\Temp\inp3f2fn.tmp.btw could not be saved.

 

Can someone tell me, why this does happen? Is it, because the last printing position should be stored?

 

Thx in advance.

0

• 

  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • February 13, 2015 15:17

  Via the "Help>About" menu item, what is the version/build of software that you're using?  What version of Windows is BarTender running upon?

  0
• 

  Legacy Poster

  ★ BarTender Hero ★

  • February 16, 2015 09:04

  BarTender Print Station
  Stellt eine einfache "Ein-Klick-Oberfläche" für Auswahl und Druck von BarTender-Dokumenten oder Batch-Dateien bereit.
  Edition: Enterprise Automation (3 Drucker)
  Version: 10.1 SR4
  Build: 2961
  Aktivierungsstatus: Aktiviert

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• 

  Domingo Rodriguez

  Moderator

  ★ BarTender Hero ★

  • March 10, 2015 12:41

  Could you attach some of the affected BarTender documents (.btw) by using the "More Reply Options..." button? Are these documents in a published, or unpublished state in Librarian?

   

  Under Windows Services, can you check under which account the "BarTender System Service is running"? Does this account have permissions to print published BarTender documents in Security Center?

   

  This might be another instance of a known bug we're trying to solve.

  0

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