Label Printing Before Print Button Is Clicked
We are experiencing odd behavior with one of our label formats. We are using BarTender 10.1 SR2 Automation Edition in a Windows 7 32-bit environment. When our process is running smoothly, the operator clicks on a shortcut to the label file (using the /P /X command-line switches). A Data Entry form appears, requesting three pieces of optional information (a use by date, a label reprint indicator and print comments). The operator will enter data and click Print. A label will print and the print data is then logged to our print log file (plain text). What I am being told is that the operator is launching the label file using the shortcut, but a label is printing before the operator clicks the Print button on the Data Entry form, and the 3907 error is being thrown. I have not witnessed this behavior myself (every time I watch the process, nothing odd happens), but I figure that it couldn't hurt to ask if anyone else has seen this problem (labels printing before the Print button is clicked). Any help will be greatly appreciated.
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Shotaro Ito
★ BarTender Hero ★
In the document's print dialog > Options, Make sure [Enable Data Entry] is enabled.
If printing many in short period of time, give some seconds after close BarTender (/X) and before next print (/P) - BarTender takes some time to properly close, so terminating and starting bartender too quickly might causes unexpected result.
Try Print Station instead of Command line shortcut. For simple click-and-print task, Print station is much faster and simple as it keeps running a BarTender and keeps recent document in background.
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Shotaro, thank you so much for your reply. I will perform additional testing to see if I can recreate the result, and I will also look into Print Station.
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