Datamax 64 Bit Driver Issue

Legacy Poster

• October 08, 2013 13:48

I am setting up a print server (fairly new to this, so please bear with me) with Windows 2008 R2.  I have been successful in installing and testing both 32 bit and 64 bit drivers for the Lexmarks, Canons and HPs but having trouble with the Datamax and Zebra drivers.  I installed the drivers the same way as the rest - first installed a printer with the 64 bit driver then added the 32 bit driver, and when double-checking the Additional Drivers on the Sharing tab both x64 and x86 are checked.  I can install the printers on a XP box without issue, but when installing on a Windows 7  box I'm being asked to install the driver, which requires local admin.  If I log on to a Windows 7 box with admin priviliges and install the printer, the driver will install, then I can install the printer under other non-admin profiles without issue - but we do not grant our users local admin, and do not want to have to log on each pc to install the driver.  I've tried turning off bi-directional support with no change.  I'm using Datamax DPL version 7.3.3, Build Target x64, Build Date 5/2/2013.  I would appreciate any assistance.......

Thank you

 

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • October 16, 2013 14:09

  The article might shed some light on the subject for you...

   

  http://blogs.msdn.com/b/7/archive/2011/07/11/allowing-standard-users-to-install-network-printers-on-windows-7-without-prompting-for-administrative-credentials.aspx

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • October 16, 2013 14:14

  This might also be helpful for the group policy stuff:

   

  These steps are detailed with Windows 2008 R2 64-bit systems in mind.  Once the certificate for Seagull is imported to the group policy, all drivers signed by Seagull will now install without the security prompts on any

  computer on that domain.

   

  Step 1 - On the server, an IT admin will need to extract the Seagull Certificate file from the catalog file (actually, any driver dll or exe can be used).

   

  Extracting the certificate:

  - Locate the catalog file, it can be found with the rest of the driver files and has the .cat extension.

  - Right click on the cat file and click on 'Open'.

  - Click on 'View Signature' button at the bottom of the dialog.

  - Click on 'View Certificate' button.

  - On the next dialog, click on the 'Details' tab at the top.

  - Click on the 'Copy to file' button at the bottom

  - Step through the export wizard. The user will need to provide a location and file name for the certificate, but the rest of the settings shouldn't need to be changed.

   

  Step 2 - Once the certificate is extracted, that certificate will need to be imported to the 'Trusted Publishers' key for the domain group policy.

   

  Importing the certificate into the group policy:

  - Open the Group Policy Management application. Start->Administrative Tools->Group Policy Management.

  - Locate and right click on the domain group policy, and click on 'Edit'

  - Drill down into Computer Configuration -> Policy -> Windows Settings -> Security Settings -> Public Key Policies

  - Right click on the 'Trusted Publishers' and click on 'Import'.

  - Step through the import wizard, provide the location and name of the certificate when asked, then finish out the wizard. Other than the file, no other settings should need to be changed.

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