Serial Numbers Not Incrementing

Legacy Poster

• September 20, 2012 19:56

Hi,
I can't get the serial numbers to increment. they print the same number continuously.

The serial number starts from a field on an excel spread sheet. The serialize box is checked in the more options/serialization but the "Update sub-string after print" is grayed out (not functioning).

How can I turn it on?

Thanks,
Ken

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  Michael Toupin (mtoupin

  ★ BarTender Hero ★

  • September 20, 2012 23:05
  [quote name='mgracr' timestamp='1348170996' post='3317']
  Hi,
  I can't get the serial numbers to increment. they print the same number continuously.
  
  The serial number starts from a field on an excel spread sheet. The serialize box is checked in the more options/serialization but the "Update sub-string after print" is grayed out (not functioning).
  
  How can I turn it on?
  
  Thanks,
  Ken
  [/quote]
  
  If you're pulling the starting number from a database, there's no option to update the string after print, because it will pull from the database every time printing starts. Are you specifying a number of serialized copies per database record?

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  Legacy Poster

  ★ BarTender Hero ★

  • September 21, 2012 15:30
  If I understand correctly, if I get information from a database the serializing information also has to come from the database.
  
  Ken

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  Michael Toupin (mtoupin

  ★ BarTender Hero ★

  • September 21, 2012 19:47
  [quote name='mgracr' timestamp='1348241413' post='3326']
  If I understand correctly, if I get information from a database the serializing information also has to come from the database.
  
  Ken
  [/quote]
  
  Hi Ken,
  
  That's not necessarily the case. You can just put a serialized number on the label and have it count up per print job or per record, however you'd prefer. What's your end goal for this?

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