Error #3605 When Saving Bartender Template
Greetings All:
Just ran into a re-occuring/reproducable problem when saving a bartender template, ver 9.2 SR2.
When you hit save, Error #3605 pops up on screen. Sometimes you can save your template before bartender locks up, sometimes you cant.
At first I thought it was a corrupt template file. So I made a brand new one. Same problem.
Then I thought it was a font problem, so I switched to plain jane arial. No effect. Same problem.
Called tech support - but am still waiting for a response.
Another symptom is when you look at the visual preview of the template either in bartender or print station, intermittent / random asian characters replace the actual fonts I am using.
Up until this point, this workstation/bartender install has been running near-flawlessly, so am confused as to what has occured.
This problem literally appeared overnight...
Background:
Template is prompt at print time and is not connected to any data source.
Printer is a Toshiba Enterprise class colour photo copier/printer 2330C
Using Windows 7 64bit, Bartender v9.2 Enterprise 3 printer license, sr2.
Just ran into a re-occuring/reproducable problem when saving a bartender template, ver 9.2 SR2.
When you hit save, Error #3605 pops up on screen. Sometimes you can save your template before bartender locks up, sometimes you cant.
At first I thought it was a corrupt template file. So I made a brand new one. Same problem.
Then I thought it was a font problem, so I switched to plain jane arial. No effect. Same problem.
Called tech support - but am still waiting for a response.
Another symptom is when you look at the visual preview of the template either in bartender or print station, intermittent / random asian characters replace the actual fonts I am using.
Up until this point, this workstation/bartender install has been running near-flawlessly, so am confused as to what has occured.
This problem literally appeared overnight...
Background:
Template is prompt at print time and is not connected to any data source.
Printer is a Toshiba Enterprise class colour photo copier/printer 2330C
Using Windows 7 64bit, Bartender v9.2 Enterprise 3 printer license, sr2.
0
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[quote name='mmrazek' timestamp='1333140858' post='2108']
Greetings All:
Just ran into a re-occuring/reproducable problem when saving a bartender template, ver 9.2 SR2.
When you hit save, Error #3605 pops up on screen. Sometimes you can save your template before bartender locks up, sometimes you cant.
At first I thought it was a corrupt template file. So I made a brand new one. Same problem.
Then I thought it was a font problem, so I switched to plain jane arial. No effect. Same problem.
Called tech support - but am still waiting for a response.
Another symptom is when you look at the visual preview of the template either in bartender or print station, intermittent / random asian characters replace the actual fonts I am using.
Up until this point, this workstation/bartender install has been running near-flawlessly, so am confused as to what has occured.
This problem literally appeared overnight...
Background:
Template is prompt at print time and is not connected to any data source.
Printer is a Toshiba Enterprise class colour photo copier/printer 2330C
Using Windows 7 64bit, Bartender v9.2 Enterprise 3 printer license, sr2.
[/quote]
Hi mmrazek,
I had same problem #3605 error and not chance to save any format.
Our IT department change my laptop and everthing start to work properly with the same BarTender version, drivers, software, etc
Regards0 -
Is there an actual remedy to this issue? We have a user who just had the same issue when trying to save a Barcode Label from Bartender Enterprise v7.75 via Windows 7 x64. Any ideas why this would happen? 0 -
[quote name='dhunter' timestamp='1344962505' post='3078']
Is there an actual remedy to this issue? We have a user who just had the same issue when trying to save a Barcode Label from Bartender Enterprise v7.75 via Windows 7 x64. Any ideas why this would happen?
[/quote]
In this situation, the simple answer is that BarTender 7.75 is not Windows 7 compatible, and as such, customers can experience errors or inconsistencies such as this when attempting to run it in an unsupported OS.
Please see [url="http://www.seagullscientific.com/aspx/legacy-bartender.aspx"]our legacy software compatibility chart [/url] for a list of supported software versions per OS. As 7.75 is not a supported version, any inconsistencies or errors are outside the scope of technical support.
So to resolve this situation, you'd need to get that user to a supported version of the software.0
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