Problems With Ean/jan - 13

Legacy Poster

• March 01, 2012 16:09

I am running Bartender Professional 7.51 and am having a little trouble with barcodes.

I have some old label formats that were created years ago, they print off without any problem but if I try to edit one of these labels then the trouble starts.

The labels contains an EAN/JAN-13 bar code with 13 digits, when I look at the screen data section in "Modify Selected Bar Code Object" tab "Data Source" I can only see the first 9 digits.

If I try to edit the barcode then the software will only allow me to enter 9 digits and adds 3 zeros the the beginning on the label design screen, truncating the end of the number.

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  Susan Chen

  Moderator

  ★ BarTender Hero ★

  • March 02, 2012 07:06
  Hi, Manderson1977:
  
  We do not currently provide technical support for Bartender 7.51 version. You can reference our product lifecycle http://www.seagullscientific.com/aspx/software-product-lifecycle.aspx.
  
  For this problem,you can reference http://www.seagullscientific.com/newsletter/2007_winter/WindowsSecurityPatch.htm
  
  Windows Security Patch Issued February 13, 2007
  by Microsoft Can Cause Text Truncation
  with BarTender v7.10, 7.50 and v7.51
  Summary:
  Microsoft released a Windows Security Patch on February 13, 2007 that actually changes the way a Windows-provided text component works. As a result, two very-well tested and long-used past versions of BarTender will now "cut off" keyboard-entered data in certain situations. The problem and four available workarounds are discussed below.
  There are four options are on the web site.
  The most common usage is option 3 : Copy the Original DLL into the BarTender Folder
  
  ftp://ftp.seagullscientific.com/BarTender/Hotfix/MS918118_BarTender_Patch/riched20.dll
  
  
  Hope it helps.
  
  
  
  Thanks!

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  Legacy Poster

  ★ BarTender Hero ★

  • March 02, 2012 09:49
  Sorted, many thanks for your help Susan.
  
  You are a life saver !

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