Moving The Bartender Licence Server to a new server

Terry Nall

• September 18, 2023 12:01

Hi,

I wonder if anyone could help me with a question I have? We need to move our current licence server from one server to a new server. I know that I have to deactive the current licence on the old server. However my question is about activating on the new server. The BT licence we have was for 5 printers, then upgraded to 10 then upgraded to 10. So will I need to apply the original 5 licence, then the upgrade to 10 and then 20? I am assuminig that  I cant just use the apply the last update licence? I have all of the licence codes, its just in what order I need to apply them.

its an older 10.1 installation

 

many thanks

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • September 26, 2023 14:16

  Hello Terry,
  
  Thank you for reaching us via our Community Forums.
  
  When upgrading your license count, the Product Key Code for said license changes, rendering the old one unuseable; which means the only license your customer should install is the one for 40 printers (the last one provided).
  
  So no sequence to follow, just go for the last one.
  
  Let us know if there is anything else we can do you for!

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