Print quantity is incorrect when printing from BarTender
Symptom
Printing a certain quantity to my printer results in the incorrect quantity of my label being printed.
It is possible that I am printing using a database connection, and one of my database fields hold the print quantity that I desire.
Everything appears correctly in Print Preview, so why am I not getting the correct amount of prints?
Environment
BarTender 2019 and later
Fix/Answer
Customer is using a Database Integration
Check here for a potential resolution: Multiples of the Selected Records Quantity Printing from a Database Integration
Customer is Printing Directly from BarTender
From the Administration Console choose Printer Setup then Advanced Driver Settings and uncheck Driver does not support data-sourced copies
More Information
From the BarTender Help Menu choose Printer Setup Page then Driver does not support data-sourced copies. Disable (uncheck) this option if you encounter problems printing the correct number of pages.
Thermal label printers determine the number of copies on a per-label basis while laser jet-type printers determine the number of copies on a per-page basis. Because of this, in certain scenarios, you will need to uncheck this option for laser jet-type printers and other similar printers to print the correct number of copies.
Link to the online help:
http://help.seagullscientific.com/2021/en/#../Subsystems/AdminConsole/Content/Printer_Setup.html