Printer error - Bartender '19 to Smartdate x60 (Drivers installed)

Richard Darby

• 31. Mai 2022 14:53

Hello,

We have a new Markem Imaje X60 Printer & are struggling to print labels using Bartender 2019 (windows 7).

The printer was added to the computer without issues and we made a sample label to print on Bartender. When we action the print, we are given an "error' message, which does not itself explain the problem & or offer a solution. 

We are relative novices at this, so the issue may be really obvious, any suggestions would be appreciated. 

Thank you

Matt

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• 

  Peter Thane

  ★ BarTender Hero ★

  • 31. Mai 2022 15:32

  My guess it is the TCP/IP port that needs adjusting from the 9100 RAW to a different setting. See 

  https://support.seagullscientific.com/hc/en-us/community/posts/216580467-Printing-To-Margen-Markem-Smartdate-X40

   

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