Since we migrated Bartender to Azure problems with labels moving

IT Floralux

• 11. Oktober 2021 13:09

Hi,

Since a month we moved Bartender to a azure windows virtual machine.

Mostly it is all fine.

But sometimes we have that labels begin to move until they are just shifted on the next label.

It then mostly helps to shutdown the printer for a few minutes and start all over.

How can we fix this since we didnt have this when we were on old server BT2019

Now its 2021 version with latest 2021.2 drivers for TEC printers

B-EX4T1-T

B-EX4T1-G

 

Kind regards

 

 

 

0

• 

  Peter Thane

  ★ BarTender Hero ★

  • 12. Oktober 2021 14:50

  That sounds like there is a difference in the settings of the driver on the server possibly the sensor setting so you may want to check these.

  

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