I Cant get a hold of sales or anyone for that matter

Evan Beneze

• 14. August 2025 13:20

For some reason both licenses I purchased claimed to not be active, so I deactivated and tried to reactivate. I receive a message saying they are already active on the machines I just deactivated… No problem so I went to support to get the problem fixed. Im out of support but have zero problem buying support (WE NEED THIS TO WORK) 5 or 6 separate requests via the contact sales form and messages left on the contact number. NO ONE IS REPLYING I WANT TO GIVE YOU MONEY AND NO ONE IS EVEN TRYING TO HELP!!!!

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  Krista Sealey

  Moderator

  ★ BarTender Hero ★

  • 19. August 2025 20:17

  Hi Evan,

  Thank you for contacting us here in the Community Forum.

  The most direct way to contact sales is to call the phone number for your region during business hours which can be found here:

  • Contact BarTender Sales

  The phone number can change occasionally so be sure to use the numbers listed on that page whenever you call in.

  Please let us know if you have any additional questions or concerns.

  Regards,

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  Evan Beneze

  ★ BarTender Hero ★

  • 20. August 2025 13:06

  It shouldnt take 6 entries to your contact sales form and 3 or 4 phone calls to get a quote… When Bartender does respond the support is great. One time I called at 9:15 EST and your phone service went straight to voicemail… 

  Its just poor service when I needed to purchase something from you. 

   

   

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