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Problem with Images Crashing the Form

Kommentare

3 Kommentare

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    Peter Thane

    Not sure but it looks like something has got corrupted somewhere.

    Have you tried deleting the image and saving and closing BarTender, then reopening it and adding a graphic back on?

    0
  • Avatar
    Barry Milburn

    Hi,

    Have tried everything. Used different image file formats *.bmp, *.jpg, *.png. Reduced image size and quality. Once the error starts it seems the label file is indefinitely corrupted and only solution appears to be to modify a non-corrupted one or recover a backup. 

    Its a nasty bug that breaks labels.......

    I tried your suggestion above and it failed again with same error. 

    It might be a permissions problem with Bartender as we store in out files on a local LAN with only a budget NAS Box. I'm wonder whether Bartender cannot access the file due permissions. But strange how everything was working fine and then its not.

    On label where it was working to trigger the error i simply moved the image a couple pixel point to a direction and the error occurs.

    Using Bartender Designer 32 bit version....

    Program:    BarTender Designer 2021 R9
    License:    Automation Edition (3 Printers)
    Version:    11.2/186892 (32-bit)
    OS:    Windows 10 Pro x86 build 19045

    Going to migrate the template to x64 bit version using Designer 2022 format and see if the problem ressolves.

     

     

    0
  • Avatar
    Peter Thane

    You could check if it is permissions if you move the images to a local folder rather than the network folder to test with. 

    0

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