Multiple Bartend.exe And Splwow64.exe Instances In Task Manager That Never Close Themselves Out.

Legacy Poster

• 8. Januar 2015 21:05

Hello,

 

I am having an issue where each time bartender receives a print job the bartend.exe and splwow64.exe processes do not close. Then they build up until the system is bogged down and they have to be killed manually. There is a program on site that sends the print jobs through Bartender. We are using version 10.1 currently.

 

I have attached two images that show what is happening. The file named 'single instance.jpg' shows the initial process plus the two for the print job sent. The file named 'multiple instances.jpg' shows what happens as more jobs are sent through the program.

 

[attachment=1375:single instance.JPG]

[attachment=1374:multiple instances.JPG]

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  Shotaro Ito

  ★ BarTender Hero ★

  • 9. Januar 2015 04:44

  I assume your application calling BarTender, and something in print (printer driver?) hasn't properly finished.

  What printer do you use? Does the printer driver supports the 64bit OS properly? Update to the latest driver if not yet.

   

  If your application execute BarTender for every print job, that would be slow and not effective.

  Use .net SDK or ActiveX automation to open BarTender application (or start engine in .net SDK) at start of your application, let the bartender to do print jobs, then close bartender at end of your application.

   

  White Paper: Integration

  http://www.seagullscientific.com/label-software/white-papers.aspx#tbl-WP_Cat_04_Integration

   

  Or consider using Commander - let Commander to control bartender's process.

  http://www.seagullscientific.com/label-software/whitepapers/overview-of-commander-new-201406.pdf

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  Legacy Poster

  ★ BarTender Hero ★

  • 9. Januar 2015 14:39

  The printer is a Zebra 170Xi4 w/ driver version 'ZDesigner 170Xi4 300 dpi 4.7.3.12'

   

  I'm not sure on how they are executing Bartender from within the application. It was working fine for months and suddenly stopped.

   

  Thank you for the information and I will follow up with the application vendor as well.

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  Shotaro Ito

  ★ BarTender Hero ★

  • 9. Januar 2015 15:28

  Hope that helps - try Seagull Driver for Zebra too.

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