Ie11 Causes Barcode To Print In A Non-Scannable Form

Legacy Poster

• 29. Juli 2016 10:03

We have some machines which had IE9 on and were using Seagull drivers to print barcodes to Toshiba B-EP4DL label printers.  Since the PCs have been upgraded to IE11, the printed labels, though they apparently look OK, are unable to be scanned (on an unrelated machine).  Downgrading an affected PC with the printer back to IE9 caused newly-printed labels to be scannable again.

Has anyone seen this phenomenon before?

Thanks!

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • 29. Juli 2016 13:31

  How are you generating the barcodes in Internet Explorer in the first place?  Are theses some sort of graphical item, a Windows barcode font, or a driver based barfont?

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  Legacy Poster

  ★ BarTender Hero ★

  • 29. Juli 2016 13:49

  Thanks for your quick response Ian.  I've forwarded your question to the relevant people and am awaiting a reply.

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