Printing Area Is Smaller Than Label Area

Legacy Poster

• 6. August 2012 05:53

i am sending a label to the printer (Zebra RZ600) but it prints only part of the label text. it seems that the printer "think " that the label is smaller or there is a limited printing area by somehow.

i am using black mark sensor, and the printer is clibrated well, when i am pushing feed button it go forward by one label.

thanks,
Alon

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • 8. August 2012 17:07
  In what way is the label not printing the correct size? Are objects on the label bigger or smaller than expected? Are they additionally aligned differently than expected although keeping in relative position to each other. Is part of the label not printing, while the other part that does prints correctly?
  
  Object size and alignment issues are often due to the incorrect printer driver being used, where the print resolution of the driver is different to the physical printer/print head. Sometimes a replacement print head, of a specific resolution, might have been installed, which doesn't match what the resolution should be for the printer model.
  
  If part of the label is missing you might want to try a factory default reset to clean a gremlin in the printer's firmware. You can do this via the "Tools" tab "Action" button of the driver properties.

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