Error During Print Job

Legacy Poster

• 16. August 2011 13:17

We have a label which we can print out of BarTender 8.1 without an issue but when we try to print it through an application using the .NET SDK, we get the following message

[b][i]Please verify that Bartender 8.01 or greater is installed and all label cross references are valid.[/i][/b]

We have verified

1) Bartender 8.01 is installed
2) The label prints fine through Bartender when using a Print Test
3) The printer is setup correctly

We are gussing that the issue has something to do with the second part of the message (Cross References...) but cannot find any references to this in the documentation.

Has anyone else seen this?

Thanks!

Clay

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• 

  Michael Toupin (mtoupin

  ★ BarTender Hero ★

  • 16. August 2011 16:07
  Hi Clay,
  
  We actually don't support using the .NET SDK with version 8, that wasn't available until version 9 and higher.
  
  You'll probably want to call our support department for assistance.
  
  Mike

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