Commander Does Not Print When Used As Service

Legacy Poster

• 13. Mai 2013 09:54

Hi,

 

We have an issue where the commander does not print when used as a service.

When we switch it to "as application" it does print.

 

When running as a service, I do see the dropped file beeing processed & deleted in the status window, but the job never reaches the print spooler.

 

We are running 10.0 SR4 build 2868 on a windows Ultimate x86.

The commander is not running on the default local system, but on the domain admins account, which has the neccesary rights on the network share which contains al the needed files.

 

Can someone give me a push in the right direction ?

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  Legacy Poster

  ★ BarTender Hero ★

  • 13. Mai 2013 11:53

  found it,

  document "troubleshooting_commander.pdf" describes that network drives are not supported, changed to UNC paths and this solves the problem :)

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