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Serial Does Not Save Or Reset

Kommentare

3 Kommentare

  • Avatar
    Ian Cummings
    Moderator

    1. The next serial number in turn should be remembered and used for subsequent print jobs.  However, if you close the document you first need to make sure it is saved as the serial number is embedded into the document file itself.

     

    2. I assume that you save the document after making the reset changes?  As a test create a new, simple, document in v10.1, enable the reset each day option, save, close, and then reopen.  Is the option still enabled as expected, or does this suffer the same issue?

    0
  • Avatar
    Legacy Poster

    It seems to work with a v10 document using BarTender 10.  But not with a version 9.3 document in either version.  

     

    Is there a way to make a serial number reset on a date change in v9.3 ?  I was using v10 as a trial at home, but my official version (at work) is v9.3.

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  • Avatar
    Ian Cummings
    Moderator

    It's possible that this didn't work correctly in the older version.  I suggest you get help from technical support who can test this and advise you on what can be done: http://www.seagullscientific.com/support/technical-support/

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