Highly disappointed in this product - several errors with print station

Ann Canfield

• 5. Juni 2023 18:54

Highly disappointed in this product  - several errors with Bartender designer and print station - anyone else have ongoing issues?

We have at least 1 different issue every 2 weeks - we are looking for any guidance as the team is incredibly frustrated. 

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • 6. Juni 2023 05:30
  • Bearbeitet

  Hello Ann,
  
  Thank you for reaching us via our Community Forums.
  
  We sincerely apologize for the inconvenience you have experienced with our product. We understand your frustration and want to assure you that we take your feedback seriously.
  
  We are sorry to hear that you have encountered errors with the Bartender designer and print station. We are constantly working to improve our products and provide the best possible experience for our customers.

  To assist you and your team, we would be grateful if you could provide us with more specific details about the problems you have been facing. This will help us identify the root causes and provide you with the appropriate guidance. If you require immediate support, our team is available to assist you throughout this process and ensure that you receive the necessary assistance promptly.
  
  Finally, if you are new to BarTender, we recommend you review our Getting Started Manuals as well as our Knowledge Base's Troubleshooting Common Printing Issues articles.
  
  Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. We value your feedback as it helps us improve our products and services. Please be assured that we are committed to resolving the issues you have encountered and providing you with a positive experience moving forward.
  
  Thank you for your continued support, and we look forward to working with you to address your concerns.

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